Your Questions, Answered
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Yes. This was non-negotiable. They’re soft underfoot with a flexible rubber sole, so you can actually wear them all day and night. Honestly, feels like you have clouds on your feet.
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They are true to size but if you’re between sizes, go down.
Our boots are available in UK sizes 4–9.
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Each pair is built on a durable rubber sole for comfort and grip. The upper is made from a structured polyester base, finished with hand-applied detailing so no two pairs feel exactly the same.
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They can handle real life, but they’re not heavy-duty wellies. Think festivals, grass, dancing. Not deep mud all day.
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The Custom Designs are exactly that. Completely unique pairs that won’t be repeated.
The Core Collection and The Signature Collection are curated ranges available in sizes 4–9.
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Absolutely!! Go the the Custom Designs on the homepage, put a pair in your basket and post checkout we will be in touch to start discussing your bespoke boots.
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If your Disco Dirt boots or accessories aren’t quite right, returns are accepted within 14 days of delivery.
Items must be:
• Unworn
• In original condition
• Returned in original packagingOnce received and checked, refunds are processed within 5 working days.
Return postage costs are the responsibility of the customer unless the item is faulty.
Please note: custom or personalised Disco Dirt designs may not be eligible for return unless faulty.
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Yes.
Core Collection can be swapped for the same design in a different size if it’s in stock.
One-Offs can be exchanged too, but because every pair is unique, you’ll be choosing from what’s available in your size. It won’t be the same pair.
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Typically orders are dispatched within 10–15 working days.
UK delivery usually arrives within 3–5 working days after dispatch.
Disco Dirt ships internationally on all footwear and accessories. International delivery times vary by destination, but most orders arrive within 2 weeks from dispatch.
Our glitter platform boots and festival footwear have become especially popular with customers in the US, which we absolutely love.
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Yes, free UK delivery on orders over £100.
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Core Collection, yes. We keep these in rotation and restock regularly.
One-Offs, no. Once they’re gone, that’s it.
“Disco Dirt is a UK brand specialising in glitter platform boots, embellished festival boots and statement footwear for parties, concerts, festivals and music lovers. Below are answers to some of our most commonly asked questions regarding shipping, returns, sizing and custom designs.”

